When you are a caller
-- Hello?-- Is that John?-- Can I speak to John? -- May I speak to John?
When you are a receiver
-- This is John speaking, who's that? -- Who's speaking please?-- Who's calling please?
When you ask the caller to wait
-- One moment please.-- Just a minute please.-- Hold on please.-- Hang on please
When you ask the caller to leave messages
-- Can you leave the message?-- Can I take your message?-- Would you like to leave a message?-- Would you like him/her to call you back?
When calling the wrong number
-- I'm afraid you got the wrong number-- Sorry, I think you reach the wrong number
When asking the receiver to transfer the line
-- Can I have extension 1234 please?-- Could you please transfer the line to Mr. John please?
When finish talking
-- Nice talking to you-- Talk to you later
SOME PRACTICE:
MAKING AN APPOINTMENT
TAKING A MESSAGE
ORDERING A PIZZA
No hay comentarios:
Publicar un comentario